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// Privacy policy

Privacy Policy

Last updated: May 22, 2026

This policy explains what information Invokable LLC collects when you use our website, services, or tools, how we use it, and the limited circumstances under which we share it. We've tried to write it in plain English rather than legalese.

Who we are

Invokable LLC ("Invokable," "we," "us") is a marketing strategy practice based in Galloway, New Jersey. We operate the invokable.io website, provide consulting services to clients, and run a small portfolio of tools including Reddit Brand Monitor. For privacy-related questions, contact us at support@invokable.io.

Information we collect

Information you give us directly

  • Account information. When you sign up for a tool or contact us, we collect your email address. Depending on the tool, we also store the configuration you create (for example, in Reddit Brand Monitor that's your brand name, monitored subreddits, keywords, and competitors).
  • Payment information. When you subscribe to a paid tool, payment is processed by Stripe. We never see or store your full card number. Stripe shares a customer ID, subscription status, and billing email with us so we can manage your account.
  • Communications. When you email us or fill out a contact form, we keep the message and your contact details so we can reply and follow up.

Information collected automatically

  • Server logs. Our hosting provider records standard request data (IP address, user agent, timestamp, URL) for operational and security purposes.
  • Cookies. Tool dashboards use a session cookie set by Supabase Auth to keep you signed in. We do not use third-party advertising cookies on invokable.io or in our tools.
  • Analytics. We may use first-party or privacy-respecting analytics to understand which pages are read. We do not sell visitor data and do not run cross-site advertising trackers.

Information about the product, not about you

Some of our tools read publicly available content from third-party platforms. For example, Reddit Brand Monitor fetches publicly visible Reddit posts via Reddit's public RSS feeds and scores them with a language model. We store the URLs and metadata of items we've already sent you so you don't get the same one twice. We do not collect personal information about users of those third-party platforms; we only read what those platforms make public. Future tools may interact with other public sources in a similar way.

How we use information

  • To provide the service you signed up for: send digest emails, run the dashboard, process subscriptions, answer your questions.
  • To send service-related messages: confirmations, magic-link sign-in emails, payment receipts, and product updates that materially affect your account.
  • To send occasional marketing email from Invokable if you've opted in by signing up for a tool, a download, or our list. You can unsubscribe at any time from any marketing email.
  • To debug, secure, and improve the service.
  • To comply with legal obligations.

How we share information

We do not sell your personal information. Period. Not to advertisers, not to data brokers, not to anyone.

We share information with the third-party service providers ("sub-processors") that we use to run the business. Each is bound by their own privacy obligations:

Sub-processorWhat they handle
SupabaseAccount database, authentication, sign-in emails
StripeSubscription billing and payment processing
ResendTransactional email delivery (digests, auth emails)
AnthropicLanguage-model scoring of public Reddit posts (no personal user data is sent)
GoHighLevelCRM and marketing-email automation
RailwayWeb application hosting
SiteGroundMarketing-site hosting and email

If our consulting clients refer prospects to us, or if we refer leads from a contact form or a lead-generation property to a client, we may share the contact information you submitted with the relevant party so they can follow up. This is described on the form where you submit your information.

We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights, the safety of others, or to investigate fraud.

If Invokable is acquired or merges with another company, your information may transfer to the new owner. We'll let you know before that happens.

How long we keep information

We keep account data while you have an active account plus a short retention window after cancellation so we can answer billing or support questions. We keep transactional records (invoices, receipts) for as long as required by tax and accounting law. You can ask us to delete your data at any time by emailing support@invokable.io; we'll honor the request to the extent law allows.

Security

We use industry-standard practices: encrypted connections (HTTPS) for all traffic, encrypted storage at rest with our database provider, and access controls so only the people who need access have it. No system is perfectly secure, and we can't guarantee absolute security, but we take it seriously and we'll tell you if something material happens.

Your rights

Depending on where you live, you may have rights under laws like the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), or similar state-level laws. These can include:

  • The right to know what information we have about you
  • The right to request a copy of it
  • The right to ask us to correct or delete it
  • The right to opt out of marketing email at any time
  • The right not to be discriminated against for exercising these rights

To exercise any of these, email support@invokable.io from the address on the account. We may need to verify your identity before acting on a request.

Children

Our services are not directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us information, contact us and we'll delete it.

International users

Invokable operates from the United States. If you use our services from outside the U.S., you understand that your information will be processed in the U.S. and other countries where our sub-processors operate.

Changes to this policy

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top and, if the change is material, we'll notify active users by email. Continued use of our services after a change means you accept the updated policy.

Contact

Questions, requests, or complaints related to this policy: support@invokable.io.


Invokable LLC · Galloway, NJ · Terms of Service

Invokable

Marketing strategy and hyperlocal discovery for mid-size brands. Based in Galloway, NJ.

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